Shipping policy
Shipping Policy
At Northern Climbing Equipments, we are committed to providing reliable and efficient delivery services across Pakistan. Please review our shipping policy below for complete details.
1. Shipping Methods
Cash on Delivery (COD) Orders:
All COD orders are shipped exclusively through Leopards Courier.
Prepaid / Bank Transfer Orders:
If payment has been deposited in advance, customers may request shipping through a courier service of their choice, subject to availability.
2. Advance Payment for Orders Above PKR 20,000
For orders with a total value exceeding PKR 20,000, an advance payment of 50% of the total order value is required before the order can be processed and dispatched.
The remaining 50% may be paid through Cash on Delivery (COD) upon delivery.
For example, for an order worth PKR 30,000, the customer will pay PKR 15,000 in advance, while the remaining PKR 15,000 will be payable through COD.
Orders will only be processed after the required advance payment has been received and verified.
3. Shipping Charges
Shipping costs are automatically calculated at checkout based on your location and order details.
Standard shipping rates apply to most orders.
Free or discounted shipping may be offered on selected products or promotional campaigns.
4. Delivery Timeframes
Estimated delivery times are as follows:
- Major Cities: 2–4 business days
- Remote Areas / Northern Regions: 4–7 business days
Note: Delivery times are estimates and may vary depending on courier operations and external conditions.
5. Order Processing Time
Orders are processed within 1–2 business days after confirmation.
For prepaid orders and orders requiring advance payment, processing begins after payment verification.
6. Tracking Information
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp.
You can use this tracking number to monitor your shipment status.
7. Delivery Issues & Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Other circumstances beyond our control
In case of delays or delivery issues, our team will assist you in tracking and resolving the matter.
8. International Shipping
We currently primarily serve customers within Pakistan.
For international orders, please contact us in advance to discuss shipping options and costs.
9. Contact Us
For any shipping-related inquiries, feel free to contact us:
Northern Climbing Equipments
Email: nce@gmail.com
WhatsApp / Contact Number: +92 345 9730088